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ORACLE SERVICE CLOUD AND THE TRANSITION TO ORACLE FUSION: A PRACTICAL MIGRATION ROADMAP

ORACLE SERVICE CLOUD AND THE TRANSITION TO ORACLE FUSION: A PRACTICAL MIGRATION ROADMAP

by WeSquare | Jan 29, 2026 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, Uncategorized, WeSquare, WeSquare Headquarters

Many organizations have relied on Oracle Service Cloud (formerly RightNow) for years as the backbone of their customer service operations. It is a mature, reliable platform that supports case management, omnichannel customer interactions and service workflows. At the...
ORACLE FUSION: WHAT SERVICE CLOUD USERS SHOULD KNOW

ORACLE FUSION: WHAT SERVICE CLOUD USERS SHOULD KNOW

by WeSquare | Jan 15, 2026 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, Uncategorized, WeSquare, WeSquare Headquarters

Oracle Fusion: A New Platform Oracle Is Developing — and What It Means for Service Cloud Users If you’re using Oracle Service Cloud (B2C Service / RightNow), you may have come across references to Oracle Fusion Service and wondered: What is Oracle Fusion exactly? How...

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