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9 REASONS TO ADOPT THE ORACLE SERVICE BUI TODAY
As part of Oracle's continuing investment into the development of Oracle Service CX (Oracle Service Cloud/RightNow), in 2017 Oracle started the development of the Browser User Interface (BUI). An intuitive webapplication that is designed to offer more flexibility to...
10 REASONS WHY INDIAN REMOTE DEVELOPERS DELIVER HIGH QUALITY WORK
HERE ARE 10 REASONS WHY INDIAN REMOTE DEVELOPERS OFTEN EVEN DELIVER BETTER QUALITY WORK THAN WE WESTERNERS ARE ACCUSTOMED TO Hiring remote developers or Outstaffing witnessed a spectacular 159% growth over the last 12 years. And is even expected to grow another 25-30%...
5 PRACTICAL TIPS FOR EFFECTIVE REMOTE COLLABORATION WITH INDIAN IT PROFESSIONALS
Hiring remote developers or Outstaffing witnessed a spectacular 159% growth over the last 12 years. And is even expected to grow another 25-30% more due to the covid-19 spin-off. Despite this spectacular growth and the fact that cities like Bangalore, Pune, Noida,...
10 PRACTICAL TIPS FOR EFFECTIVE CROSS-CULTURAL COMMUNICATION WITH INDIAN IT PROFESSIONALS
Hiring 1 or more remote developers or Outstaffing witnessed a spectacular 159% growth over the last 12 years. And is even expected to grow another 25-30% more due to the covid-19 spin-off. Despite this spectacular growth and the fact that cities like Bangalore, Pune,...
HOW DIRECT MESSENGER SERVICE ADDS UNIQUE VALUE BUILDING LONG LASTING RELATIONSHIPS WITH YOUR CUSTOMERS
Daniel Newman principal analyst of Futurum Research and CEO of Broadsuite Media Group cannot state it better. Even now, in the midst of a global pandemic, there is one thing that still accounts for every organization. People still want to be treated well. Customers...
THE MOST USED MESSAGING APPS AND HOW TO CHOOSE THE RIGHT ONE
Everything is becoming more and more digital and mobile, everything has to be faster and faster. The latest developments in mobile and messaging apps are moving faster than ever, and there is more choice than ever before. With over 3 billion monthly mobile messaging...
THE PITFALLS OF CRM
There have been many learning moments worldwide due to the pandemic and are still ongoing. We found out that human contact is even more important than we thought, we found out that working from home is more possible than previously thought, and we found out that CRM...
DIFFERENCE BETWEEN LIVE CHAT AND DIRECT MESSAGING
Nowadays, offering a customer journey that meets and exceeds the expectations of your visitors and recurring customers is key to expanding your business. In a world in which we expect instant and personal service both the live chat and the direct messaging...
HOW USEFUL CAN MESSENGER INTEGRATION BE?
The world is changing every day and this is becoming more and more visible. From working in an office to working from home, the rise of crypto currencies, from sobriety to nothing is too crazy and so is the world of customer CX. Customers both B2C and B2B expect more...