LATEST NEWS AND BLOGS
Stay informed on the latest IT news, developments and trends, and get inspired with our latest blogs, success stories and tips & tricks on how to grow and accelerate your online business.
BOOSTING YOUR IT DEVELOPMENT CAPACITY; OUTSOURCING OR OUTSTAFFING?
Watching your business grow is exciting. But to meet the demands of increased growth, it's likely that at a specific moment or period in time you'll temporarily need to boost your IT development capacity as well. In those cases it is highly inefficient and therefore...
WESQUARE PRESENTS NEW CORPORATE IDENTITY & WEBSITE
After months of dedicated work, WeSquare announces the launch of their new corporate identity and website as part of the ongoing development of their firm. To quote the founders Wiebe and Walter: “Over the years we have grown and evolved rapidly (with an average...
HOW WE CAN KEEP ON PUSHING THROUGH DURING COVID-19 TIMES
In a short period of time, COVID-19 has overwhelmed our lives around the globe, and forced us to change our thoughts on our standards and how we operate. As up and till the Coronavirus emerged, WeSquare experienced a steady flow of business growth, the...
MILKYMAP MEETS THEIR NEW IT TEAM MEMBERS IN INDIA
In the first week of March, Milkymap joined the founders of Wesquare (Wiebe and Walter) for a short trip to India to meet the 4 IT experts who will help them to build their innovative online tool that helps service companies to create stunning customer journey maps in...
WESQUARE CONTRACTS 3 NEW IT EXPERTS FOR THEIR IT DEVELOPMENT TEAM IN INDIA
Since the very beginning WeSquare has managed to grow steadily from servicing one single client to servicing multiple large established corporations. Growth that would not have been possible without the full support of our clients and the drive of our team members who...
WESQUARE ACQUIRES TEAMCX TO STRENGHTEN CUSTOMER EXPERIENCE BUSINESS
WeSquare is very pleased to announce their recent acquisition of teamcx. teamcx excels in bringing smart customer experience solutions to various organizations. With the teamcx professionals on board, WeSquare is confident to improve their business even further....
WESQUARE PROUDLY OPENS NEW OFFICE IN HYDERABAD (INDIA)
NEW OFFICE INDIA In early July of this year, our team in India (Hyderabad) moved to a new office. The previous office became too small for our growing oversees team in Hyderabad India, so our colleagues needed to relocate to a bigger place. This provided us with the...
HOW IBOOD.COM BOOSTS THEIR CUSTOMERS EXPERIENCE, SERVICE LEVELS, AND CUSTOMER SATISFACTION
With Oracle Service Cloud we have significantly improved service levels and customer experience. First contact resolution is up from 50% to 80%, customer contact time is down, agent efficiency has shot up, and our managers can make informed decisions to drive...