The world is changing every day and this is becoming more and more visible. From working in an office to working from home, the rise of crypto currencies, from sobriety to nothing is too crazy and so is the world of customer CX. Customers both B2C and B2B expect more...
The COVID- 19 pandemic has affected practically every industry. There is no industry that has not suffered organisational and financial challenges. Companies are looking for ways to solve these issues while making sure that the needs of their clients, consumers, and...
With the current pandemic, most employers deal with a remote it team. With almost the whole workforce working remotely, it becomes extremely important to keep them engaged and motivated. Engaged employees do not work just to collect their pay cheques at the end of the...
Executives of every company look for ways to help it operate in the most efficient way possible – irrespective of the size of the company. Spending a lot of time with drawn-out processes and complicated tasks makes it difficult for companies to remain profitable and...
Internet of Things (IoT) is essentially a network of interconnected devices that can collect and transfer data across a network. Sensors, communication devices and identity chips that are continuously intersecting with cloud and analytics engines have resulted in a...
Every role in every company can be done one of two ways: Insourcing and Outsourcing. Software development often determines whether internal skills are necessary or achievable outside the organization. How to decide: Outsource vs. Insource? How “core” is...
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