by WeSquare | Jan 29, 2026 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, Uncategorized, WeSquare, WeSquare Headquarters
Many organizations have relied on Oracle Service Cloud (formerly RightNow) for years as the backbone of their customer service operations. It is a mature, reliable platform that supports case management, omnichannel customer interactions and service workflows. At the...
by WeSquare | Jan 15, 2026 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, Uncategorized, WeSquare, WeSquare Headquarters
Oracle Fusion: A New Platform Oracle Is Developing — and What It Means for Service Cloud Users If you’re using Oracle Service Cloud (B2C Service / RightNow), you may have come across references to Oracle Fusion Service and wondered: What is Oracle Fusion exactly? How...
by WeSquare | Dec 4, 2025 | Outsourcing & Outstaffing, WeSquare, WeSquare Headquarters
The Future of Software Development: Why Hybrid Teams are becoming the New Standard The way we build software has changed dramatically in recent years.Remote work is no longer an exception — it’s the norm. Teams collaborate across cities, countries and time zones, and...
by WeSquare | Oct 9, 2025 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, WeSquare, WeSquare Headquarters
🎯 15 Years of Partnership: Our Formula for Lasting Success with Oracle B2C Service CRM This year marks our fifteenth(!) year of partnering up with small, mid-sized and even large service-oriented enterprises to get the most out of their Oracle B2C Service CRM...
by WeSquare | Sep 18, 2025 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, WeSquare, WeSquare Headquarters
Oracle CX and Direct Messaging From Centralized to Personal: Why the Direct Messenger Service for Oracle CX Is a Game-Changer: “One central entry point, with the warmth and power of local contact.” Direct Messenger Add-In for Oracle CX: Combine central efficiency with...
by WeSquare | Jun 5, 2025 | Oracle Service Cloud, Oracle Service Cloud / B2C Service, Uncategorized, WeSquare, WeSquare Headquarters
How WeSquare helps to unlock the power of AI in Oracle B2C Service / RightNow The rapid rise of Artificial Intelligence (AI) is transforming the way businesses operate, innovate, and serve their customers. While major corporations are already leveraging AI to cut...
