Everything is becoming more and more digital and mobile, everything has to be faster and faster. The latest developments in mobile and messaging apps are moving faster than ever, and there is more choice than ever before. With over 3 billion monthly mobile messaging...
There have been many learning moments worldwide due to the pandemic and are still ongoing. We found out that human contact is even more important than we thought, we found out that working from home is more possible than previously thought, and we found out that CRM...
Nowadays, offering a customer journey that meets and exceeds the expectations of your visitors and recurring customers is key to expanding your business. In a world in which we expect instant and personal service both the live chat and the direct messaging...
The world is changing every day and this is becoming more and more visible. From working in an office to working from home, the rise of crypto currencies, from sobriety to nothing is too crazy and so is the world of customer CX. Customers both B2C and B2B expect more...
Technological advancements and the resulting efficiencies have increased customer expectations drastically, increasing the demand for Field Service Management (FSM) – (Oracle Field Service Cloud). The global market for FSM is predicted to reach 5.39 billion by...
In a short period of time, COVID-19 has overwhelmed our lives around the globe, and forced us to change our thoughts on our standards and how we operate. As up and till the Coronavirus emerged, WeSquare experienced a steady flow of business growth, the...
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