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HOW IBOOD IMPROVED THEIR SERVICE LEVEL WITH THE SAME NUMBER OF AGENTS JUST BY ADAPTING ORACLE SERVICE CLOUD (ORACLE B2C SERVICE)

HOW IBOOD IMPROVED THEIR SERVICE LEVEL WITH THE SAME NUMBER OF AGENTS JUST BY ADAPTING ORACLE SERVICE CLOUD (ORACLE B2C SERVICE)

by WeSquare | Oct 27, 2017 | Oracle Service Cloud

“Looking back it seemed incredible, but it turned out to be so true: Just by selecting Oracle Service Cloud (Oracle B2C Service) as our new CRM application, we managed to improve our Overall Service Level significantly in a growing number of countries without...
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