LATEST NEWS AND BLOGS
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HOW WE CAN KEEP ON PUSHING THROUGH DURING COVID-19 TIMES
In a short period of time, COVID-19 has overwhelmed our lives around the globe, and forced us to change our thoughts on our standards and how we operate. As up and till the Coronavirus emerged, WeSquare experienced a steady flow of business growth, the...
MILKYMAP MEETS THEIR NEW IT TEAM MEMBERS IN INDIA
Milkymap helps organisations to improve their Customers' Experience by providing clients with an innovative customer journey mapping tool that enables them to visualize their customer journeys. In the first week of March, Milkymap joined the founders of Wesquare...
WESQUARE CONTRACTS 3 NEW IT EXPERTS FOR THEIR IT DEVELOPMENT TEAM IN INDIA
Since the very beginning WeSquare has managed to grow steadily from servicing one single client to servicing multiple large established corporations. Growth that would not have been possible without the full support of our clients and the drive of our team members who...
WESQUARE ACQUIRES TEAMCX TO STRENGHTEN CUSTOMER EXPERIENCE BUSINESS
WeSquare is very pleased to announce their recent acquisition of teamcx. teamcx excels in bringing smart customer experience solutions to various organizations. With the teamcx professionals on board, WeSquare is confident to improve their business even further....
WESQUARE PROUDLY OPENS NEW OFFICE IN HYDERABAD (INDIA)
NEW OFFICE INDIA In early July of this year, our team in India (Hyderabad) moved to a new office. The previous office became too small for our growing oversees team in Hyderabad India, so our colleagues needed to relocate to a bigger place. This provided us with the...
HOW IBOOD.COM BOOSTS THEIR CUSTOMERS EXPERIENCE, SERVICE LEVELS, AND CUSTOMER SATISFACTION
With Oracle Service Cloud we have significantly improved service levels and customer experience. First contact resolution is up from 50% to 80%, customer contact time is down, agent efficiency has shot up, and our managers can make informed decisions to drive...