LATEST NEWS AND BLOGS
Stay informed on the latest IT news, developments and trends, and get inspired with our latest blogs, success stories and tips & tricks on how to grow and accelerate your online business.
THE PITFALLS OF CRM
There have been many learning moments worldwide due to the pandemic and are still ongoing. We found out that human contact is even more important than we thought, we found out that working from home is more possible than previously thought, and we found out that CRM...
DIFFERENCE BETWEEN LIVE CHAT AND DIRECT MESSAGING
Nowadays, offering a customer journey that meets and exceeds the expectations of your visitors and recurring customers is key to expanding your business. In a world in which we expect instant and personal service both the live chat and the direct messaging...
HOW USEFUL CAN MESSENGER INTEGRATION BE?
The world is changing every day and this is becoming more and more visible. From working in an office to working from home, the rise of crypto currencies, from sobriety to nothing is too crazy and so is the world of customer CX. Customers both B2C and B2B expect more...
7 WAYS TO BOOST YOUR BUSINESS WITH A (GREAT) CUSTOM MADE COMPANY WEBSITE
Almost every large business has a company website. But medium to smaller businesses? Not so much. You’ve set up a business that is quite successful, but have not been very keen on setting up a website. That is understandable; with so many decisions to make. From...
BENEFITS OF OUTSTAFFING DURING COVID – 19 PANDEMIC
The COVID- 19 pandemic has affected practically every industry. There is no industry that has not suffered organisational and financial challenges. Companies are looking for ways to solve these issues while making sure that the needs of their clients, consumers, and...
7 WAYS TO MOTIVATE AND ENGAGE YOUR REMOTE IT TEAM
With the current pandemic, most employers deal with a remote it team. With almost the whole workforce working remotely, it becomes extremely important to keep them engaged and motivated. Engaged employees do not work just to collect their pay cheques at the end of the...
5 WAYS ARTIFICIAL INTELLIGENCE CAN BOOST YOUR BUSINESS
Executives of every company look for ways to help it operate in the most efficient way possible – irrespective of the size of the company. Spending a lot of time with drawn-out processes and complicated tasks makes it difficult for companies to remain profitable and...
9 WAYS HOW IOT(INTERNET OF THINGS) CAN HELP YOU BOOST YOUR BUSINESS
Internet of Things (IoT) is essentially a network of interconnected devices that can collect and transfer data across a network. Sensors, communication devices and identity chips that are continuously intersecting with cloud and analytics engines have resulted in a...
OUTSOURCING VS INSOURCING: EVERYTHING YOU NEED TO KNOW
Every role in every company can be done one of two ways: Insourcing and Outsourcing. Software development often determines whether internal skills are necessary or achievable outside the organization. How to decide: Outsource vs. Insource? How "core" is this business...