DIRECT MESSAGING WITH ORACLE SERVICE CLOUD: WHAT’S NEW? Last week we described a blog about the 9 most important reasons for allowing your organization to benefit from Direct Messaging your customers with Oracle Service Cloud (Oracle B2C Service/ RightNow/...
As part of Oracle’s continuing investment into the development of Oracle B2C Service (Oracle Service Cloud/RightNow), in 2017 Oracle started the development of the Browser User Interface (BUI). An intuitive webapplication that is designed to offer more...
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