by WeSquare | Feb 15, 2022 | Oracle Service Cloud, WeSquare Headquarters
Daniel Newman principal analyst of Futurum Research and CEO of Broadsuite Media Group cannot state it better. Even now, in the midst of a global pandemic, there is one thing that still accounts for every organization. People still want to be treated well. Customers...
by WeSquare | Dec 7, 2021 | Oracle Service Cloud, WeSquare Headquarters
Everything is becoming more and more digital and mobile, everything has to be faster and faster. The latest developments in mobile and messaging apps are moving faster than ever, and there is more choice than ever before. With over 3 billion monthly mobile messaging...
by WeSquare | Nov 3, 2021 | Oracle Service Cloud, WeSquare Headquarters
There have been many learning moments worldwide due to the pandemic and are still ongoing. We found out that human contact is even more important than we thought, we found out that working from home is more possible than previously thought, and we found out that CRM...
by WeSquare | Oct 12, 2021 | Oracle Service Cloud, WeSquare Headquarters
Nowadays, offering a customer journey that meets and exceeds the expectations of your visitors and recurring customers is key to expanding your business. In a world in which we expect instant and personal service both the live chat and the direct messaging...
by WeSquare | Aug 24, 2021 | Oracle Service Cloud, WeSquare Headquarters
The world is changing every day and this is becoming more and more visible. From working in an office to working from home, the rise of crypto currencies, from sobriety to nothing is too crazy and so is the world of customer CX. Customers both B2C and B2B expect more...
by WeSquare | Jun 16, 2021 | IT Development Team India, Outsourcing & Outstaffing, WeSquare Headquarters
The COVID- 19 pandemic has affected practically every industry. There is no industry that has not suffered organisational and financial challenges. Companies are looking for ways to solve these issues while making sure that the needs of their clients, consumers, and...
